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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Avent

February 3, 2026

5  out of  5
rating by Tommy Avent
"Kelly went above and beyond to help me solve my insurance needs. It is refreshing to get such good service."
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Nadim Rizk

January 29, 2026

5  out of  5
rating by Nadim Rizk
"I had an incredible experience working with Matt Smith’s State Farm office. A special shout out to Rosabella Debty for her time, extended knowledge, and incredible attention to details. She was patient and clear, ensuring I secured the perfect coverage for my new venture. Highly recommend this team for their professional and thorough service!"
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Nathan McMullen

January 27, 2026

5  out of  5
rating by Nathan McMullen
"Kelly got us a quote to add a new vehicle to our policy within minutes on a busy day. She made the process quick and painless for us."
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pamela cordova

January 25, 2026

5  out of  5
rating by pamela cordova
"I have been a client of State Farm for over 15 years. I have had 2 accidents during this time and both experiences, while somewhat upsetting, were handled so professionally by Matt Smith's team in Virginia. From the moment the accident was reported, State Farm Agents, were right on top of everything and immediately arranged towing, rental car, etc. It made both traumatic experiences so much better. I wish I could remember the name of the Agent that helped me, a female who was so kind, so thorough and had such a joyful approach to getting me settled. I really appreciated the high level of service I got, which sadly, is not always the case in American. Thank you State Farm. Pamela Cordova"
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Brad Dayspring

January 20, 2026

5  out of  5
rating by Brad Dayspring
"Matt’s office is always responsive, straightforward, and fair, worked with Kelly to get perfect homeowners policy for our needs."
We responded:
"Dear Brad, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
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Jared Patron

January 20, 2026

5  out of  5
rating by Jared Patron
"Extremely helpful in quickly getting myself on an auto insurance plan and answered all my questions. Great communication and customer service all around. 10/10!"
We responded:
"Greetings Jared, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you next time!"
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Jaime Briseno

January 20, 2026

5  out of  5
rating by Jaime Briseno
"Kelsie Morales answered all my questions and gave me great advice on my future planning. When I am ready I will call her. I recommend her %100. She also speaks Spanish which really helped understand."
We responded:
"Jaime, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon."
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Michael Petitjean

January 17, 2026

5  out of  5
rating by Michael Petitjean
"Kelsey Thompson was great and answered my questions in a quick and timely manner."
We responded:
"Greetings Michael, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon."
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Aubrey Petitjean

January 16, 2026

5  out of  5
rating by Aubrey Petitjean
"Very easy to get ahold of. Always willing to answer any and all questions. Very honest and fun to work with!"
We responded:
"Greetings Aubrey, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
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Carlos Bonilla

January 14, 2026

5  out of  5
rating by Carlos Bonilla
"Every time I call , they always help me out and are very kind to me , and get things resolved fast.."
We responded:
"Greetings Carlos, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Sincerely, Matt Smith"
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Andrew Preziosi

January 14, 2026

5  out of  5
rating by Andrew Preziosi
"Staff is extremely knowledgeable, quick to offer timely help and very professional. They are quick to return calls, explain changes in coverage and confirm transactions with follow-up emails. I appreciate their great service and convenience."
We responded:
"Dear Andrew, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"
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Sarah Cho

January 13, 2026

5  out of  5
rating by Sarah Cho
"Kayla was very polite, kind and explained very well about the home and auto insurances. I highly recommend Kayla if anyone needs an insurance agent."
We responded:
"Sarah, Thanks for the great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Matt Smith "
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larry rebbecchi

December 9, 2025

5  out of  5
rating by larry rebbecchi
"this is a very well run agency. I have been a client for 3 years and the service is stellar. I specifically want to call you and recognize the hard work of kayla. She continues to go above and beyond from service to pricing. thank you for a great experience."
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Kim Hoppenworth

November 15, 2025

5  out of  5
rating by Kim Hoppenworth
"Professional service and good prices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Isabella Lawen

November 13, 2025

5  out of  5
rating by Isabella Lawen
"Rosabella, from State Farm, is highly professional and explained how the house insurance would work, offering me a very reasonable quote."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tony Cusati

November 7, 2025

5  out of  5
rating by Tony Cusati
"Worked with Kayla today to make modifications to my auto insurance, and as expected it was a seamless and simple process because Kayla is very efficient and easy to work with. I would recommend her and the agency to anyone for their insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Corey

October 30, 2025

5  out of  5
rating by Sydney Corey
"Kayla Hunt with Matthew Smith State Farm Agency was absolutely amazing! She was so helpful and polite. Kayla took the time to explain everything to me and answer any questions I had. I would highly recommend her if you are looking for a new policy or have any questions about insurance, thanks again for everything!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rehmat Shah

October 28, 2025

5  out of  5
rating by Rehmat Shah
"Great service for getting car insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bill Minahan

October 23, 2025

5  out of  5
rating by Bill Minahan
"They are so helpful and courteous! We… ok, I was having problems trying to make a “on-line” payment and they walked me through the paperless process. I called them on the phone and they answered! It’s nice to actually speak to people and not some automated system! They walked me through the homeowner insurance options for SW Florida and helped us make decisions on what company and policy works best for us. Thanks!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abhi mehra

October 8, 2025

5  out of  5
rating by Abhi mehra
"The insurance policy offers comprehensive coverage with clear terms and competitive premiums. The claim process is straightforward, and customer service is responsive and helpful. Kayla was very nice and extremely helpful, making the entire experience smooth and pleasant. Overall, it provides good value and peace of mind for policyholders."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Bowman

September 22, 2025

5  out of  5
rating by Matt Bowman
"I've been working with Matt Smith since I purchased my first home. His staff have been friendly, helpful and polite. I recommend them to anyone looking for an agent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carin Kilby Clark

September 21, 2025

5  out of  5
rating by Carin Kilby Clark
"I've been with State Farm, through Matt Smith's office, on/off for over 30 years (and my family has been with them even longer). I appreciate the attention to detail and ensuring I have the coverage I need. When I recently rejoined, Kayla provided such excellent customer service and client care! Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Flanigan

September 19, 2025

5  out of  5
rating by William Flanigan
"Kayla Hunt is the insurance agent find of the century!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ever Sarbelio Veliz Escobar

September 16, 2025

5  out of  5
rating by Ever Sarbelio Veliz Escobar
"Kayla did an amazing job No words to describe how amazing she did and her professionalism touching bases in my neededs"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paty Romero

September 12, 2025

5  out of  5
rating by Paty Romero
"I had been with Nationwide for many years (10+)and was paying almost double compared to what State Farm Insurance offers me now. Their prices are much more affordable and make a huge difference. A special thanks to Rosabella Debty for her incredible service, she was patient, clear, and explained everything in detail. I truly recommend State Farm for their great prices."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"