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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cole Johnson

April 21, 2026

5  out of  5
rating by Cole Johnson
"Kayla Hunt was very helpful and easy to work with great experience 👍🏻"
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Jeff Schreibman

April 21, 2026

5  out of  5
rating by Jeff Schreibman
"Kelly really helped us when we needed quick edits to our insurance plan when we sold and bought a new car. She was super communicative and helpful, thanks Kelly!"
We responded:
"Jeff, thank you for your wonderful review of State Farm Agent Matthew Smith’s Team!"
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Emilie Terry

April 21, 2026

5  out of  5
rating by Emilie Terry
"Kelsey is so kind and always ready to help!"
We responded:
"¡Gracias por la increíble reseña, Emilie! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
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Hailey Carter

April 20, 2026

5  out of  5
rating by Hailey Carter
"Highly recommend working with Kayla at Matt Smith State Farm"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Katrina Messex

April 20, 2026

5  out of  5
rating by Katrina Messex
"Kayla Hunt is incredibly knowledgeable, but what really stands out is how genuinely kind and easy she is to work with. Her warmth comes through even over the phone, making the whole experience feel comfortable and reassuring. It’s clear she truly cares about her clients and takes the time to ensure they feel confident in their decisions. I highly recommend reaching out to her if you want someone who makes the insurance process feel simple and even enjoyable."
We responded:
"Dear Katrina, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
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Matin Nouri

April 20, 2026

5  out of  5
rating by Matin Nouri
"Switched from GEICO to State Farm last month. Main reason was I could talk to a human being instead of chatting with AI powered gremlins, or getting caught in an endless call tree. Kayla who is my agent was very attentive and helpful and listened to what I needed. I have five cars and two of them are older models and are kept in the garage most of the year. They may get 500 miles each, if that. They are pretty much garage queens. Kayla suggested that I put them under a classic car insurance policy which drastically reduced my monthly bill. I am hoping to save even more by enrolling in the “Drive Safe” program. So far so good. I am happy. I have also switched my home insurance. Better rates than Geico."
We responded:
"Matin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cheri Hardin

April 19, 2026

5  out of  5
rating by Cheri Hardin
"I had a wonderful experience. Kayla helped me and was very caring and helpful."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matthew Smith’s Team. "
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Stormiee Fortenberry

April 18, 2026

5  out of  5
rating by Stormiee Fortenberry
"Kayla is caring, dependable, AND easy to work with. 5/5 such a wonderful person!"
We responded:
"Stormiee, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Smith’s Team—we are always here to help!"
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Cassandra Scogin

April 18, 2026

5  out of  5
rating by Cassandra Scogin
"Kayla is one of the most caring and dependable people I know. She is always helpful, quick to respond, and truly cares about people. She's very professionaland willing to answer any questions you have. I would absolutely trust her to help anyone and would highly recommend reaching out to her."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matthew Smith’s Team! We deeply appreciate your kind words here in McLean . "
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Whitney Stirnemann

April 18, 2026

5  out of  5
rating by Whitney Stirnemann
"Kayla Hunt is helpful, knowledgeable and the most friendly agent. She shows much compassion and is very detail oriented. I highly recommend the agency, and I personally give Kayla 5 stars for outstanding customer relation skills."
We responded:
"Whitney, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Smith’s Team—we are always here to help!"
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Cecilia Hanie

April 18, 2026

5  out of  5
rating by Cecilia Hanie
"Kayla was outstanding to work with. She is extremely knowledgeable, helpful, and genuinely friendly. She took the time to listen to my needs and made sure I fully understood everything, explaining each detail clearly and thoroughly. It’s not often you come across someone who is both professional and personable, but Kayla definitely delivers on both. Highly recommend reaching out to her if you need assistance with your insurance!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Matthew Smith’s Team here in McLean . "
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Hope Whittle

April 17, 2026

5  out of  5
rating by Hope Whittle
"I had an awesome experience with Kelci! She is super knowledgeable and was able to answer all my questions! She was able to help guide me through the process of choosing what was best for me and my family with ease. I would definitely recommend her to my family and friends in the future!!"
We responded:
"We are grateful for your 5-star review, Hope! Thanks for taking a moment to share your positive rating of State Farm Agent Matthew Smith’s Team here in McLean . "
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Morales Dg 4T

April 17, 2026

5  out of  5
rating by Morales Dg 4T
"Kelsey Morales help me choose the best plan for my insurance. Quick and responsive to my questions !"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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A Smith

April 17, 2026

5  out of  5
rating by A Smith
"I have had a great experience working with Matt Smith and his team! They are always friendly, knowledgeable, responsive, and take time to explain everything clearly making sure all questions are answered. I never felt rushed or pressured, and they made the whole process simple! I highly recommend anyone looking for reliable and honest insurance guidance to give them a call."
We responded:
"¡Gracias por su maravillosa reseña de cinco estrellas! Estamos muy contentos de que haya tenido una experiencia maravillosa con nuestros miembros del equipo de Matthew Smith, agente de State Farm. Si en algún momento en el futuro necesita algo, no dude en comunicarse con nosotros, ¡estaríamos encantados de ayudarle! "
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Michael and Kammy Davis

April 17, 2026

5  out of  5
rating by Michael and Kammy Davis
"Very knowledgeable and helpful!"
We responded:
"¡Vaya, gracias por la reseña de cinco estrellas! Significa mucho para nosotros aquí en McLean que haya tenido una experiencia muy maravillosa con nuestro equipo de Matthew Smith, agente de State Farm. "
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Rachel Hagar

April 15, 2026

5  out of  5
rating by Rachel Hagar
"TOP NOTCH!! Kelly is amazing, transparent and will try everything to help you. She doesn’t treat you like a bank, she truly treats you like family. Thank you for all you do!! It’s rare to find one like her!"
We responded:
"Thank you so much for the 5-stars, Rachel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jacqueline S. Walker

April 13, 2026

5  out of  5
rating by Jacqueline S. Walker
"Matt has been My State Farm Agent for more than 20 Years. He is a kind professional, expert at what he does and his Team of Associates are ALWAYS responsive. Just what you want in an Insurance Agent!"
We responded:
"¡Gracias por darnos cinco estrellas! Agradecemos sus comentarios sobre el equipo de Matthew Smith, agente de State Farm, y también su apoyo. "
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Mark Erich

March 17, 2026

5  out of  5
rating by Mark Erich
"quick and efficient communication great team and transparent pricing"
We responded:
"¡Estamos agradecidos por su reseña de cinco estrellas, Mark! Gracias por tomar un tiempo para compartir su calificación positiva del equipo de Matthew Smith, agente de State Farm, aquí en McLean. "
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Kaushik Rath

March 10, 2026

5  out of  5
rating by Kaushik Rath
"I worked with Kelsey Morales and she was delightful, amazing, knowledgable,, and was able to get me a phenomenal rate for my home and car insurance! Highly recommend!"
We responded:
"Kaushik, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matthew Smith’s Team—we are always here to help!"
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Paul Spencer

March 2, 2026

5  out of  5
rating by Paul Spencer
"Friendly and efficient service ."
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Patrick Fleming

February 28, 2026

5  out of  5
rating by Patrick Fleming
"The Matt Smith State Farm office is fantastic. My family and I are lifelong State Farm customers, so when I moved to this area years ago that's where I went, and Matt and his team have taken great care of all our insurance needs. Just this past week Kelly has been so wonderful helping me add a child and a car to our policy, offering additional and better options, and proactively suggesting discount programs to keep our costs down. Thank you Kelly, Matt, and team!"
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Gökhan Ekici

February 28, 2026

5  out of  5
rating by Gökhan Ekici
"From quote to onboarding they were very helpful."
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Randy Rabin

February 26, 2026

5  out of  5
rating by Randy Rabin
"Very personal, efficient and courteous service. I needed only policy info, and it was sent to me in 5 minutes without any sales pressure."
We responded:
"Hello Randy, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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James Weiler

February 26, 2026

5  out of  5
rating by James Weiler
"The person who helped me (Kelly) was excellent! She helped get my new renter’s policy set up and she was very efficient. She called me back immediately the next day and was very responsive. I was able to get my new policy setup despite only have several days due to a tight deadline for moving into my apartment."
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Jessica Whalen

February 20, 2026

5  out of  5
rating by Jessica Whalen
"A friend of mine was contacted by Kelsey at StateFarm after she generally filled out a form online thru facebook I believe. After trying for a while to find cheaper insurance to no avail. Kelsey helped her find insurance even at full coverage for both vehicles cut in half from what she was currently paying. My friend called me and I wasn’t expecting much being our vehicles were newer and still being paid for, but I said to give her my number. She called me and in 30min I had cheaper insurance by more than half that I was paying at the time. And my home insurance went down just a tiny amnt but I ended up with $100,000 more in coverage in the event of something happening to our home! I was thoroughly impressed! And I’ve had them before. They have revamped their coverage. Thank you Kelsey! The best part was she was just real! A real person that spoke to you like a friend with understanding and genuineness."
We responded:
"Hi Jessica, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying Kelsey as your account manager. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"