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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Flanigan

June 12, 2025

5  out of  5
rating by Timothy Flanigan
"Kayla (who works with Matt Smith) was absolutely fantastic to work with! She helped me secure both car and renters insurance policies through State Farm that offer more coverage at a lower cost than my previous plans. She was incredibly helpful, knowledgeable, and stayed with me through every step of the process, making everything smooth and stress-free. I highly recommend working with her!"
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Mike Shenouda

June 5, 2025

5  out of  5
rating by Mike Shenouda
"Roosevelt was very helpful. She helped my son for Home and car insurance. Thank you Rosabella so much."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ann Villemure

May 27, 2025

5  out of  5
rating by Ann Villemure
"Julie helped us make our premium payment to Citizens Insuance. She was patient, professional and very efficient. Thank you for your outstanding service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vince Pultorak

May 23, 2025

5  out of  5
rating by Vince Pultorak
"Great service!! Very responsive!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tony Cusati

May 22, 2025

5  out of  5
rating by Tony Cusati
"Worked with Kayla to secure my insurance needs, and it was easy, efficient and comprehensive. Kayla took the time to answer my questions, and was extremely helpful and knowledgeable on the products her agency offers. I would recommend her and the agency to anyone for their insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bonnie Carter

May 15, 2025

5  out of  5
rating by Bonnie Carter
"I was tremendously impressed with both the level of professionalism and the willingness to strategize what policy made the most sense for our family. The communication was engaged and dependable. I have used Matt Smith as a referral for clients, and now in my own home. I am happy to recommend him as both a consumer and a referral partner. I would like to go one step further and recommend specifically Emily Wiggonton on his team. She can be counted on as not only a resource, but as an advocate for his clients."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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cam l

May 13, 2025

5  out of  5
rating by cam l
"Speedy, thorough, and friendly. Best insurance experience I have had in ages. Easy to reach team that is actually a insurance partner, rather than a sales team. I highly recommend Matt Smith and his team! Kayla has been phenomenal and always goes above and beyond!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Harned

May 5, 2025

5  out of  5
rating by Karen Harned
"Rosabella Debty on Matt's team was fantastic! She was very informative, thorough and efficient."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ozgur Ozkan

April 30, 2025

5  out of  5
rating by Ozgur Ozkan
"Kayla has been great to work with!! We were suppose to talk for 30 minutes, and we ended up discussing our current and future needs for 1.5 hours. She was detailed, knowledgeable, and very patient with all of my questions. Also, she never tried to “sell” me anything. We simply and thoroughly discussed my needs, discounts, and even things that were over-covered. Excellent service!!"
We responded:
"Kayla is awesome! Thank you for your feedback and your business! "
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Elijah Rice

April 21, 2025

5  out of  5
rating by Elijah Rice
"Rosabella helped me flawlessly to make sure I had a smooth transition of auto insurance going above and beyond…..thank you so much!"
We responded:
"Elijah, Thank you for your business. We are thrilled to have you as a client!"
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Samdy Kcas

April 17, 2025

4  out of  5
rating by Samdy Kcas
"This review is based on the service from Emily W (not sure if i can use her last name. Matt barely communicates with his clients so do not rely on him for your service. I needed some assistance with a policy review and updates. Scheduled a meeting with Emily and she exceeded expectations. Kind, courteous, helpful and very responsive. Reach out and ask for Emily for any insurance needs and you will be rewarded with peace of mind and great service. She deserves your business."
We responded:
"Samdy, Thank you for your feedback. Emily is great"
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Michael T

April 15, 2025

5  out of  5
rating by Michael T
"Excellent customer service. Matt, Kelci, Diane and team are always helpful, take the time to understand my needs, and set up policies that are affordable and support my needs and priorities. Highly recommend!!"
We responded:
"What a great review and kind words about my team! Thank you for recognizing our efforts to provide you with the customer care you deserve, Michael. It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Electra Heflin

March 31, 2025

5  out of  5
rating by Electra Heflin
"It was a pleasure dealing with you. I’m going to make sure I tell everyone about you and how easy you make this. I look forward to a long time of dealing with the company."
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Jana Elhorr

March 24, 2025

5  out of  5
rating by Jana Elhorr
"If you want to work with this office, just ask for Kayla. She is resourceful, helpful and always on time. What a great pleasure to work with Kayla and I'm so happy to have chosen the right office for my state farm insurance."
We responded:
"Jana, Thank you for the review. Kayla is a great resource and a wonderful asset to the Matt Smith State Farm Team!"
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Tehsin Yu

February 26, 2025

5  out of  5
rating by Tehsin Yu
"Kayla helped me find the perfect coverage for my needs and saved me a lot of money. Highly recommend!""
We responded:
"Tehsin, I'm glad we were able to save you a lot of money. Kayla is the best, thank you!"
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Joel Gomez

February 25, 2025

5  out of  5
rating by Joel Gomez
"Have been a State Farm customer for over a decade. The service has always been prompt, courteous and helpful. I appreciate talking to a local real person who’s friendly and helpful."
We responded:
"Joel, Thank you for your business and the kind review! We look forward to servicing you for years to come!"
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Sonja Schwien

February 12, 2025

5  out of  5
rating by Sonja Schwien
"Emily is great and does a thorough review of your policies. Very helpful."
We responded:
"Emily is the best! Thank you for your business Sonja! "
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Ryan Lonnett

February 8, 2025

5  out of  5
rating by Ryan Lonnett
"I’ve been a satisfied Matt Smith customer for many years. His team and Matt personally, has consistently stepped up with urgency in those unexpected times when needed and they work with us collaboratively to identify ways to right size the policy over time as our situation and needs change, including a particularly satisfying recent experience with Kayla Hunt. Highly recommend this team."
We responded:
"Ryan, Thank you for your kind words about Kayla. She has been a tremendous asset to the team. Thank you for trusting your auto, home, life insurance with our agency for years! "
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Glenn A

February 7, 2025

5  out of  5
rating by Glenn A
"Matt and his staff are very knowledgeable and provide excellent customer service as a State Farm insurance agency. They definately provide assistance when it comes to filing claims. If they do not have answers to your questions, they will go above and beyond to find the answers."
We responded:
"Glenn, Thank you so much for your business and your review. We look forward to servicing your insurance needs for years to come!"
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Jamil Shawwa

January 31, 2025

5  out of  5
rating by Jamil Shawwa
"Diane @ Matt Smith State Farm Agency is just fantastic. Diane is competent, reliable and very resourceful and informative. State Farm Should be very proud to have Diane and Matt Smith State Farm Agency. Regards, Jamil"
We responded:
"Thank you Jamil!"
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Kevin Learned

January 30, 2025

5  out of  5
rating by Kevin Learned
"I've been a State Farm customer ever since I moved into my first dorm room in college. When my long-time insurance agent retired, I didn't want to just accept whoever State Farm recommended, but went looking for my own agent. Matt Smith came highly recommended from some other professionals I work with, and their recommendation has been right on the money. Matt is very knowledgeable and both he and his team are responsive to every inquiry. Not long after engaging with Matt, I had a flooded basement that required filing a claim. More recently, I had to file a claim when my wife lost her wedding ring. Matt and his team facilitated both claims with the least amount of pain and hassle possible. I highly recommend Matt Smith as your State Farm agent."
We responded:
"Kevin, thank you for this awesome review and for being such a loyal client throughout the years. We truly appreciate your support and recommendation!"
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Heather Lowell

January 21, 2025

5  out of  5
rating by Heather Lowell
"We dealt with Diane at this office, and she was completely wonderful to work with. She took lots of time on the phone to answer our questions about home insurance, walked us through each step of the process, and provided just the reassurance and help we needed. She was also able to quickly bring our cars onto a State Farm policy - I couldn't believe how smoothly the transition went. Diane responded promptly and thoroughly to every email and let us know just what to expect. We are so grateful to have had her help and recommend her wholeheartedly."
We responded:
"Heather, thank you very much for taking the time to provide a review. We appreciate your business and look forward to working with you for years to come. "
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Mary Szuplat

January 6, 2025

5  out of  5
rating by Mary Szuplat
"Kayla was great and spent a lot of time talking to me about our home, auto and umbrella policies to make sure we had the right coverage and all the discounts available to us. She also researched my questions and got back to me with a few hours. I would highly recommend!"
We responded:
"Mary! Thank you so much for allowing us to provide your home, auto, and umbrella policies. Kayla is an incredible asset to the team and I appreciate your kind words. Thank you for you business! "
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Mark Jacquez

January 4, 2025

5  out of  5
rating by Mark Jacquez
"Excellent meeting with Kayla Hunt. She is a very professional and knowledgeable State Farm agent. Kayla provided us with a complete review of our policies and several recommendations recently so this was an excellent experience. Highly recommend Kayla."
We responded:
"Mark, thank you so much for business. Kayla is a true asset to our team! "
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Bernice Soyars

December 30, 2024

5  out of  5
rating by Bernice Soyars
"I was given a lot of information about State Farm and I had a really good agent named Kayla that helped me with the information I needed and decided to go to State Farm for my auto coverage. Kudos to Kayla."
We responded:
"Bernice, thank you for allowing us to provide your auto insurance. We are so lucky to have Kayla! We look forward to servicing your policies for years to come! "